FAQs

1. Do you offer Cash on Delivery (COD)?

Yes! We offer Cash on Delivery (COD) across Pakistan, so you can pay when your order arrives.

2. What is your exchange policy?

We allow exchanges within 7 days of delivery. The product must be unused, in its original packaging, and returned with proof of purchase. The customer will bear the shipping cost for exchanges.

3. Which courier services do you use?

We ship orders through trusted courier services across Pakistan, ensuring fast and secure delivery. The courier provider may vary depending on your location.

4. How long does delivery take?

Orders are usually delivered within 3-7 working days, depending on your city and courier service.

5. How can I track my order?

Once your order is shipped, we’ll send you a tracking number via SMS or email. You can use this to track your order on the courier’s website.

6. Do you offer refunds?

We currently do not offer refunds, but you can exchange your product if it meets our exchange policy requirements.